Run Me My Refund ("we", "us", "our") is operated by 3S Financial Group LLC. This policy explains what personal information we collect from clients, how we use it, and how we protect it.
1. Information We Collect
To prepare your tax return we collect: full name, date of birth, Social Security Number or ITIN, government-issued photo ID, address and phone, email, dependents' information, W-2s, 1099s, prior-year returns, bank account/routing numbers, and any other documents required to file an accurate return.
2. How We Use Your Information
We use your information solely to: (a) prepare, file, and amend your federal and state tax returns; (b) communicate with you about your return, refund, or appointment; (c) facilitate refund-advance or bank-product offerings you opt into; and (d) comply with IRS recordkeeping and disclosure requirements.
3. IRC §7216 — Tax Return Information
Federal law (IRC §7216) prohibits us from disclosing or using your tax return information for any purpose other than preparing your return without your written consent. We will not sell your information.
4. Sharing
We share information only with: the IRS and state taxing authorities; our refund-transfer/bank partner if you elect a bank product; software providers strictly for filing and storage; and law enforcement when required by valid legal process.
5. Security
Documents and data are stored encrypted in access-controlled systems. Only authorized preparers can view your file. We use HTTPS for all uploads and multifactor authentication on internal systems.
6. Retention
We retain copies of your return and supporting documents for at least three years as required by IRS regulations, and up to seven years for amended returns.
7. Your Rights
You may request a copy of your return, correct your information, or request deletion of records we are no longer required to keep. Email support@runmemyrefund.com or call (205) 824-9872.
8. SMS/Text Message Privacy
3S Financial Group may collect mobile phone numbers and SMS consent information when customers voluntarily opt in to receive text messages.
Mobile information will not be sold or shared with third parties for promotional or marketing purposes.
We will not share a customer's SMS opt-in or consent information with any third party for purposes unrelated to providing the SMS messaging service.
We may share information necessary to provide SMS services with service providers that assist with message delivery, including messaging platform providers, telecommunications carriers, and vendors that support the delivery of text messages.
All categories of data sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
Customers may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance. Message frequency may vary and message and data rates may apply. For SMS support, email support@runmemyrefund.com.
By providing your phone number for service purposes you may receive transactional SMS about your appointment and return status. Marketing text messages are sent only to customers who separately opt in, and consent to marketing texts is never a condition of purchasing any goods or services.
9. Contact
Run Me My Refund / 3S Financial Group LLC
Birmingham, AL 35206
Phone: (205) 824-9872
Email: support@runmemyrefund.com